ConflictsĬontains all the multiple copies of conflicting items in your mailbox. Note: The data in the Sync Issues folder is local and not copied to the server, you cannot view this information from any other computer or from OWA.īelow is a short explanation of what is located in the Sync Issues subfolders.

This usually occurs when a mailbox item was delivered to the desktop Outlook client and a mobile device, changes happened in both locations and the change from the mobile device has been synced to the server before the local change from Outlook was synced to it. These synchronization errors occur when a mailbox item was modified in a different location before Outlook had synchronized local changes back up to the server. The Sync Issues folder contains all of the Outlook synchronization logs. This folder is helpful if Outlook is having trouble synchronizing - for example, there is an item that you see in OWA, but not in Outlook - or you are not getting new mail in some folders when using Cached Exchange Mode. ost file. Read the Knowledge Base article on Improving Outlook Performance for more information on how to prevent corruption. Note: If you notice message delays and/or some messages stuck in Outbox together with a list of errors in the Sync Issues folder, your local cache file may be corrupted. However, if you notice mail sync discrepancies between your devices it might help understand the root cause of the issue. In most cases, errors in Sync Issues folders do not mean you have issues with mailbox synchronization and it is all right to ignore them.

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